Order changes/cancellations

HOW DO I EDIT OR CHANGE MY ORDER?

Once your order has been submitted it can no longer be modified. Please make sure to double and triple check that all items you loved are in your cart, the address your order is being shipped to is spot on, and the payment method you are using is good to go!

 

 

HOW DO I CANCEL MY ORDER?

In order to get your beautiful new items out to you as soon as possible we can not accept cancellations more then 1 hour after your purchase. If you are within this time frame please email us at help@blackstarhoodies.com. Otherwise we are more then happy to accept a return once you have received your products. Please visit the "How Do I Return My Order" tab for more details. 

Please note that original shipping fees are non-refundable & return shipping is the responsibility of the customer. 

 

 

DISCOUNT CODES AND PRICE ADJUSTMENT

Who doesn't love a Sale! Because our sales are only temporary, not a permanent price change, we are unable to honor any price adjustments. Coupon codes must be entered at the time of purchase, no adjustments will be made if a code is not entered at the time of purchase.