Frequently Asked Questions
Simply add the item you wish to purchase and add it to your shopping cart. Proceed to the checkout page, fill in your personal information, and enter your payment details.
If you need to change or cancel your order, please contact us immediately. Once your order has been dispatched, we will be unable to make any changes.
All orders are shipped from our U.S. wareahouse
We offer free shipping on all orders. Shipping times vary by country.
All orders are shipped from United States with UPS® Ground and UPS Worldwide Expedited® (non U.S. orders).
After your payment is verified, it may take up to 24-48 hours to process and ship your order.
Once the parcel has left our warehouse, you will get a notification by e-mail from the shipment carrier containing your tracking information to track the parcel.
We offer a 24 months warranty on our watches. Warranty covers all defects of your product free of charge, as far as they are based on material and manufacturing defects.
If you wish to start the return process for your order, simply reach out to us via email at firstname.lastname@example.org
Once we have received your return order we will start processing the refund. This can take up to 48 hours. Once the refund has been processed, you will receive a confirmation via email.
Email us at:
Or call us at:
8am-5pm EST Mon-Fri